Online Shop of Singular Wines
+34 690 841 746
Online Shop of Singular Wines
The present General Conditions of Contract (hereinafter, the “General Conditions”), together with the particular conditions that may be established, regulate the conditions of purchase of products through the website www.chinchinwinetrading.com (hereinafter, the “Site”). Web “or the” Portal “), owned by Elena Dragunova Vavilina (hereinafter” Chinchin Wine Trading “), with CIF 16645694L, whose registered office is at General Urrutia Street, 8, Logroño 26005, La Rioja.
The use of the Website services, as well as the acquisition of any of the products offered, implies the acceptance of the User, without reservations of any kind, of each and every one of these General Conditions. The registration in the Portal and the use of the services implies that your data as User will become part of the files of Chinchin Wine Trading, and its treatment will be in accordance with the provisions of the Privacy Policy, which the User expressly declares to know and to accept.
Chinchin Wine Trading provides information about products, and offers the possibility of its acquisition through the Website. The persons who intend to acquire products must have the status of “Registered User” or “Invited User”, which are acquired by completing the respective registration form prior to the purchase process and following the steps that Chinchin Wine Trading subsequently communicates through the Website.
These General Conditions, together with the Legal Notice and the Privacy Policy of the Website, are the only conditions applicable to the use of the Portal and the purchase of the products through it and substitute any other conditions, except prior agreement and for written between Chinchin Wine Trading and the User. Consequently, the User who accesses the Website, registers and makes the purchase of products through the Portal accepts to submit and is bound by the General Conditions, the Legal Notice and the Privacy Policy as they were written at the time. in which the Website is accessed.
Every User who registers to the Web Site must be at least eighteen (18) years old.
The photographs, graphic representations and videos related to the Products of Chinchin Wine Trading, as well as trade names, trademarks or distinctive signs of any kind contained in the Website, are intended to provide the most information, however, the User must have account that they lack exhaustive character.
Chinchin Wine Trading reserves the right to decide, at any time, the products offered to Users through the Portal. Thus, Chinchin Wine Trading may at any time add new products to those included in the Portal, understanding, unless otherwise provided, that such new products will be governed by the provisions of the General Conditions that are in force in that moment.
Also, Chinchin Wine Trading reserves the right to stop providing access, at any time and without prior notice, to any of the products offered on the Portal.
The partial cancellation of the order does not give the right to cancel the entire order, without prejudice to the exercise of the right of withdrawal corresponding to the User in accordance with the provisions of these General Conditions.
To proceed with the purchase of the product, the registered or invited User, who must be over eighteen (18) years old, must select the product that he wishes to purchase and add it to the Shopping Basket. Once the selection of products to be purchased has been completed, the User must click on the “Next” icon. Next, the selected products will be indicated for their purchase and the User must select the shipment of the products to the address entered in his registration data (being able to choose between any of the addresses contained in his registration data). Finally, the user must click on the “Buy” icon.
The User name, email address and password provided to Chinchin Wine Trading are identifying and enabling elements to access and make purchases and are personal and non-transferable. The name of the User, the password and the email address may be modified, in which case the password, username and / or modified email address will lose their validity.
Once the purchase process is finished, Chinchin Wine Trading will send an email confirming receipt of the order to the email address provided by the User. The confirmation of the order sent by Chinchin Wine Trading will not be valid as an invoice, only as proof of purchase. Chinchin Wine Trading will send the User the corresponding invoice within a period of less than thirty (30) days from the execution of the purchase.
The prices of the products offered through the Website include all applicable taxes. The shipping costs of the products on behalf of the buyer, will be detailed and broken down in the “Shopping Cart” section of the Website.
Chinchin Wine Trading reserves the right to modify the prices reflected in the Website, at any time. The products will be billed at the current price reflected on the Website, at the time of order registration.
Payment of the price of goods purchased and shipping costs, which will appear on the screen, may be made by credit or debit card, through the PayPal system and through other payment systems indicated at any time on the Website. .
To proceed with the payment, the User must follow the instructions that appear on the screen depending on the payment system chosen.
As an electronic payment system, Chinchin Wine Trading is attached to the electronic commerce payment gateway. All the data provided for this purpose is encrypted under the SSL (Secure Socket Layers) protocol to guarantee the maximum security of the same.
The User must notify Chinchin Wine Trading, through chinchin@chinchinwinetrading.com any undue or fraudulent charge in the account provided for purchases on the Website, in the shortest time possible, in order that Chinchin Wine Trading can Carry out the necessary procedures.
Chinchin Wine Trading undertakes to deliver the products purchased by the User in the purchase process in the shortest possible time, and according to the delivery areas detailed on our shipping page. Delivery will be made at the address indicated for this purpose in the process of registration of the products.
Chinchin Wine Trading will not be liable for errors or damages caused in the delivery when the delivery address provided by the User does not conform to the place of delivery desired by the same.
(i) Right of withdrawal
The User will have a maximum period of fourteen (14) calendar days from the delivery of the product to cancel, totally or partially, the purchase of the product, in accordance with the applicable legislation.
Once the term of fourteen (14) calendar days has expired, Chinchin Wine Trading will not accept returns for withdrawal of product purchases.
In the event of abandoning the purchase of a product, the User must contact Chinchin Wine Trading by sending an email to chinchin@chinchinwinetrading.com. You can also use the model withdrawal form that is available here
In any case, in the event of abandoning the purchase, the following requirements must be met:
1) The product must be in the same condition in which it was delivered and must retain its original labeling.
2) The refund to Chinchin Wine Trading must be made using the same box or envelope used in the delivery or, failing that, in a similar format that guarantees the return of the products in perfect condition.
3) A copy of the proof of purchase and the delivery note of the products must be included in the package, which also indicates the products returned and the reason for the return.
The returns of the orders must be sent to the address of Chinchin Wine Trading, General Urrutia Street, 8, 5 The User will assume the shipping costs for return in case of exercise of the right of withdrawal.
(ii) Return of defective products
Without prejudice to any other rights that may apply, the User will be entitled to a refund of the price of defective products or products delivered if they do not correspond to the order placed by the User. Alternatively to the foregoing, the User shall have the right to claim, and to be delivered, an equal product, in perfect condition.
In the cases of returning to Chinchin Wine Trading products that are defective or that do not correspond to your order, this must be done by the User through the procedure established in section (i) above, although the User, in this case, does not he will have to face the costs of returning those products.
Provided that the User has followed the procedure established in section (i) above and the requirements established in this section have been met, Chinchin Wine Trading will reimburse the price paid for the returned products that are defective or do not correspond to the order of products made by the User, in accordance with the provisions of subsection (iii) below.
In case of defective product, the seller must proceed, as appropriate, to repair, replacement, price reduction or termination of the contract, steps that will be free for the consumer and user. The seller is responsible for the lack of conformity that manifests itself within two years of delivery. The consumer and user must inform the seller of the lack of conformity within two months of having knowledge of it.
(iii) Reimbursement of the price of the products to the User
Provided that the User has followed the procedure established in this section and the requirements established in it have been met, Chinchin Wine Trading will reimburse the price paid by the User corresponding to the returned products. In the event that the return is made in exercise of the right of withdrawal of the User described in section (i) Chinchin Wine Trading will not pay or deal with the costs and / or return costs.
The User will not be entitled to reimbursement of the price of the returned products that are not in the same condition in which they were delivered, or the requirements established in these General Conditions have not been met.
The partial returns of an order will result in the refund of the price corresponding to the product or products actually returned.
Chinchin Wine Trading will manage the price return order through the same payment system used by the User for the purchase of the products, within fourteen (14) days from the collection of the returned order and once Chinchin Wine Trading has checked that the products subject to return comply with the requirements established in sections (i) and (ii) above. The application of the refund of the price in the User’s account will depend on the bank entity.
Chinchin Wine Trading reserves the right to modify, at any time and without prior notice, the presentation and configuration of the Website, as well as the General Conditions. The Users will always have these General Conditions in a visible place, freely accessible for any queries they wish to make. Users agree to read these General Conditions carefully each time they access the Website store. In any case, the acceptance of the General Conditions will be a preliminary and indispensable step to the hiring of any product available through the Website.
All communications between Chinchin Wine Trading and the User relating to these General Conditions or to the acquisition of the products through the Website, will be made in writing and in accordance with the communication procedures established in these General Conditions for each particular case.
For all other cases that are not expressly regulated in these General Conditions, the communications that the User intends to send to Chinchin Wine Trading will be sent to the address of Chinchin Wine Trading indicated in the First Condition and will be made in writing and through a system that allow to prove the content and reception by Chinchin Wine Trading of the corresponding communication.
These General Conditions, the Privacy Policy and the Legal Notice constitute the express and only will of Chinchin Wine Trading and the User in relation to its purpose and invalidates and substitutes any other agreements or contracts, verbal or in writing, reached by the parties before.
In the event that any Clause of these General Conditions is declared void, it will proceed to the withdrawal or replacement of the same. In any case, said declaration of nullity will not affect the validity of the rest of the provisions included in these General Conditions.
These General Conditions are governed and interpreted in accordance with Spanish law.
The parties submit, at their option, for the resolution of conflicts and waiving any other jurisdiction, to the competent courts and tribunals in accordance with the applicable legislation. Likewise, as an entity adhering to CONFIANZA ONLINE and in the terms of its Code of Ethics, in case of disputes related to online contracting and advertising, data protection and protection of minors, the user may resort to the dispute resolution system of CONFIDENCE ONLINE (www.confianzaonline.es).
When a vintage of wine runs out, it will be replaced by the next vintage supplied by the winery.